Most orders arrive within 3–5 business days via standard shipping. We process and ship every order within 1–3 business days to ensure your plants arrive quickly and in peak condition.

We currently ship only within the continental United States. International shipping is something we're actively exploring as we grow.

Shipping costs are calculated at checkout based on your location and order size. Orders of $50 or more qualify for complimentary shipping.

You'll receive a tracking number by email as soon as your order ships, so you can follow your package from our door to yours.

Every plant is carefully packed with insulation and protective materials to ensure safe transit year‑round. Winter heat packs and seasonal protection are included automatically when needed.

Shipping can cause temporary stress such as minor leaf droop or soil shifting. Most plants recover within a few days once placed in proper light.

If your plant arrives with significant damage, contact us within 24 hours with photos. We will make it right.

Yes. Every plant is inspected before shipping, and we guarantee it arrives healthy.

Every plant is unique. We use real photos to represent size and quality, but natural variation is expected.

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.

Yes. All transactions are processed through secure, encrypted connections.

Yes, you can securely save your payment details to your account for faster checkout.

Browse our products, add items to your cart, and proceed to checkout. You can create an account or checkout as a guest.

Orders can be cancelled or modified within 2 hours of placement. Contact us immediately for assistance.

Live plants cannot be returned, but we guarantee healthy arrival. Accessories can be returned unused within 14 days.

Contact us to initiate a return. We'll provide a prepaid return label and instructions.

Refunds are processed within 5–7 business days after we receive your returned item.

Each plant listing includes specific light requirements. Most indoor plants prefer bright, indirect light.

Watering depends on the plant type and your home environment. Always check soil moisture before watering.

Yes. Each plant listing includes care guidance, and we're always available for questions.

We offer curated accessories including shears, misters, terracotta pots, and self‑watering containers.

Yes. Every accessory is tested in our own grow room before being added to the shop.

Accessories may ship separately depending on size and packaging needs.

Floravines is based in Michigan and operates as an online boutique plant shop.

Not yet. We currently operate online only.

Yes. All photos are taken in‑house to accurately represent the plants and accessories we sell.